Sudden increase in call volume

Alerts

While creating your Telecom Intelligence Report, Centurion also monitors your phone system on a number of things. Items such as PBX alarms are collected and sent to your dealer to ensure that if your system is suffering from any problem they can review and fix the problem. At the same time Centurion is monitoring for items such as 411 calls or toll fraud.

Should we see any issues we will send an email to the proper people immediately so the problem can be addressed.

An example of an alert email for toll fraud that would be sent to your company and to your phone dealer to ensure the problem is resolved.