Sudden increase in call volume

How is your Phone System Being Used?

How many calls does your company receive each month?

Who is the busiest employee on the phone?

Here is an example of call volume for a sales group. The Telecom Intelligence Report gives each company this summary for all extensions in your company. For companies who do not want a full service you can receive an individual department summary report emailed to you on scheduled basis.

Who is the busiest in a sales group or Support group? Now you will know.

Telecom Intelligence Report (TIR) shows you all of this is in a succinct 12-16 page report. The TIR helps companies understand who Really is the busiest versus who you THINK is the busiest. And we know you will be surprised.

By understanding phone usage you can set benchmarks and manage phone use.

Click here to contact Centurion for more information on how the Telecom Intelligence Report can help you.